Our mission is to embrace long-term relationships by offering value, quality, and performance in a unique way to all of our pet sitting clients. We set clients’ needs first and vigorously pursue their full satisfaction. Furthermore, as professional pet sitters, we dedicate time to create an atmosphere for open communication. Thoroughly understanding our clients’ and their pets needs, has been our path for success.

Value # 1: CARING AND COMPASSION PET SITTERS

• Our pet sitters treat each pet and their owners as valued members of our extended family

• We value your pets’ needs and do everything possible to exceed your pet sitting expectations

• We approach each individual pet and with love, compassion, kindness and respect

Value #2: PET SITTING CUSTOMER SERVICE

• We strive to provide outstanding service to our pet sitting clients

• We provide ongoing education for our pet sitters

• We are committed to upholding the highest standards of pet care on a round-the-clock basis

• We monitor our commitment to excellence through ongoing pet sitter/client dialogue

Value #3: COMMUNICATION TO OUR CLIENTS

• Our pet sitters utilize all available tools of communication, including verbal, written and electronic

• Each pet sitter encourages and provide opportunities for client feedback

Value #4: PET SITTER ETHICAL BEHAVIOR

• We conduct our pet sitting business with integrity and respect. Our pet sitters recognize the importance of maintaining sensitive client information in a confidential manner and value your privacy

Insurance & Integrity Bond
My Pets Pal, LLC is insured through Pet Sitters Associates, LLC
underwritten by Essex Insurance Company